Common Issues
++ If your problem isn't covered by the suggestions below, please + email us. Include as much + information as you can about your computer's operating system + and hardware, especially its GPU. +
+"WebGL isn't supported" on Windows
+-
+
- + Install the + DirectX End-User Runtime + from Microsoft. + +
- + Check if your regular + browser supports WebGL. If it doesn't, try following the + instructions there to enable it. + +
"WebGL isn't supported" on GNU/Linux
+-
+
- + Check if your regular browser + supports WebGL. If it doesn't, try following the + instructions there to enable it. + +
- + Most GNU/Linux distributions offer two (or more) drivers for + popular video cards, a free one and a proprietary one. Try + switching to the other one. Unfortunately, this process is + different between different distributions and different + graphics cards, so we can't describe it here. Try + the official documentation for video drivers on Ubuntu, + Valve's guide to video drivers on Ubuntu, + or RPMFusion's guide to NVIDIA drivers on Fedora. + +
+ Gatekeeper / "can't be opened because it is + from an unidentified developer" on Mac OS X +
++ Open System Preferences, + pick Security & Privacy and select + the + General tab. Change the "Allow applications + downloaded from" selection to Anywhere. + (You might need to click on the lock icon and enter your + password first.) +
++ If you're nervous about enabling programs from anywhere and + only want to run this one program, you can right-click (/ + two-finger tap / control-click) on the application and choose + Open. +
++ However, we really recommend disabling Gatekeeper entirely. + Even set to Anywhere you'll still get a + warning when you first run unidentified programs. Repeated + mistakes on Apple's part have ruined whatever security it + might have offered, and because they've mixed the security + features up with their commercial interests in the App Store, + they're unlikely to fix the problem. +
+Unable to load file://...
+
+ You've probably cloned one of our Git repositories or unpacked
+ a .nw
file yourself and tried to open the game's files
+ directly in your browser. Unfortunately, browsers disable most
+ access to local files for security reasons, so you can't
+ run things like this.
+
+ If you're running files exactly from a .nw
file, you
+ can replace that file with a directory of the same name, and
+ the included
+ node-webkit
+ shell will use the files in the directory.
+
+ If you're not using node-webkit, you'll need to run a local
+ HTTP server. Some of our projects will do this automatically
+ if you run make serve
; otherwise you can probab
+ y run python -m SimpleHTTPServer
and then open
+ http://localhost:8000
in your browser.
+
Mobile Browsers
If we labeled something "(Mobile) Browser" this means you can @@ -73,16 +164,15 @@ If you believe we've violated your licensing terms or otherwise misattributed some of your work, please let us know via email. + onclick="this.href=this.href.replace(/[A-Z]/g, '')">via email.
Other Problems?
If you have other problems or questions about our site, our software, or using our source code, email us at yuu at yukkurigames.com. + onclick="this.href=this.href.replace(/[A-Z]/g, '')" + >email us.